1. Introduction into Service-Learning
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Integrating Civic Engagement into Academia
This chapter is specifically targeted into providing you a theoretical background of Service-Learning, its criteria, the different types and international perspectives. In later chapters, you will learn how to plan and implement a Service-Learning course and some additional teaching and learning methods as well as tools to accompany your courses.
But first, why are we even talking about Service-Learning and how is it connected to the universities missions and goals?
Modern higher education focuses not only on academic learning and research, but on enabling students to become socially responsible citizens, who are aware of their own role within society (third mission) (Erasmus+ Programme of the European Union Europe, 2017). Therefore, since 2008 the Service-Learning and Civic Engagement Team has been supporting the integration of civic engagement into academia by promoting Service-Learning (S-L), an innovative pedagogical approach, whose activities always address socially relevant issues and serve the common good. In line with the Bologna Reform, our aim is to increase students’ professional ability to advance the responsible application of science in society (European Commission, 1999), while also ensuring a reciprocal transfer between science and society. Service-Learning offers you an exciting way of teaching and learning compared to traditional course formats. By applying academical knowledge into practice, students can experience the result of their actions. Reflecting on this process helps them to understand their role in creating this result, grow personally, acquire a set of transversal skills, and adjust their future actions rather than receiving a storm of information (Dewey, 1916). Indeed, research has shown that students who attended S-L courses learn in a more comprehensive way and are more likely to become active in their community (Felten & Clayton, 2011).
What is Service-Learning?
Service-Learning is ...
- …transfer-oriented, challenge-based and focused on problem-solving
- …an opportunity to address real community needs in cooperation with community partners; an empowering space for students
- …a means of enhancing students’ ability to critically reflect on their preconceived notions, theoretical knowledge and practical experience
- …a chance to develop a sense of civic responsibility
- …a bridge between theory and practice, academia and society; intentionally
integrated into the academic curriculum.
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Core Elements
As the term “Service-Learning” suggests, it consists of different elements: the service, the learning and the reflection. The latter serves – much like the high fin – as the connection of both elements, and additionally, it fosters personal development and deepens learning. All three may overlap or repeatedly be a part of a course.
During the learning element, you work together with students on the issue at hand, research and discuss literature on the topic and provide them with the theoretical knowledge and methodological tools to implement the targeted result.
Throughout the service element, students use the newly acquired knowledge and methods in order to work on a solution to the posed challenge – in close cooperation and under the supervision of the lecturers and community partners.
Reflection is an integral part of Service-Learning and it must be frequently iterated. When students reflect on their experience and its close relationship to the theoretical content of their studies, reflection offers an invaluable opportunity for them to acquire greater understanding of their study subject. At the same time, practical experience flows into the students’ theoretical models. Ideally, the students will also critique the extent to which their subject and they themselves as representatives of their field have an influence and, as a result, a responsibility in society.
Moreover, students are encouraged to question their preconceived notions at the end of the service element. Thus, a resolute reflection is paramount to students’ ability to acquire new, comprehensive knowledge of the respective context and anticipate future developments, on which they can thoughtfully act (Dewey, 1916). Reflection may start at the beginning of the course by reflecting on the initial individual expectations, progress to highlight how perceptions change, or at the very end it can be used as an evaluation of both the course and the participants. It may also serve as an opportunity to document personal growth and critically assess the experience.
Please find concrete examples of individual/group reflection tasks designed for different stages of your S-L course at our Methods & Tools box.
Service-Learning Actors and Roles
In contrast to traditional teaching formats, S-L requires not only students and lecturers, but also community partners. All three actors work together on an equal footing in order to ensure a mutual learning process and enable a creative space for exploring solutions to the posed challenge. Each actor takes on specific roles:
Role of the Lecturer in Detail
S-L courses are distinguished from other higher education teaching frameworks by the intense involvement of students and the diverse embeddedness in the students' studies. S-L courses can therefore be embedded in the main course of the studies (mandatory), they can be elective options with an accreditation possibility or even a voluntary supplement for some students. Students may also come from different disciplines. Taking advantage of this transdisciplinarity may also be a good way to tackle a social need from different perspectives. Your aim includes conveying theory in a practical and therefore more tangible way. Students’ civic engagement should therefore be related to your specific subject matter and the identified learning objectives.
Furthermore, S-L can be combined with research-based teaching and learning in a unique framework, thus it is important to introduce the learning setting and its special features to the students at the beginning of the course. This opportunity can also be used to think critically about S-L, e.g., to encourage and/or discuss the appropriation or unintended consequences of volunteer service. In order for students to make use of the opportunities offered by S-L, you as a lecturer, while ensuring safety, will have to take on the challenging role of both coach and project manager. To do so, we recommend keeping an eye on the project goals. The students could create a plan at the start of the project, review it regularly and communicate with you promptly if developments fail to meet expectations. Particularly in the early stages, students should be given guidance to help them assess the realistic achievability of goals. The individual steps should also be documented regularly e.g., in the form of a portfolio, which can be used as a basis for reflection and for a possible final essay.
Ideally, students should be enabled through teaching to apply the principle of research-based learning. Dealing with contents and methods of a discipline to develop own research questions, as suggested in the research-oriented principle, can be a first step during the learning element. If you are interested in finding out more on the topic of this pedagogical principle and its associated concepts, please refer to the dedicated section in our Methods & Tools box. As a lecturer you should regularly encourage students to contribute their ideas and thoughts. In addition to this, the pedagogical aspects and the possible impact on the students should be considered as well.
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When planning a S-L course, you will have to address pedagogical concerns on micro, meso and macro levels. Starting from the latter, we refer to the general structure and organization of the Higher Education Institution and the educational system. The meso level refers to the context of the studies offered, such as the size of the programme and which modules are mandatory and elective. Lastly, the micro level refers to the organization of the course, the academic preparation and performance as well as the expectations and motivations of the students (Haas & Hadjar, 2019).
Additionally, S-L lecturers are typically in charge of communicating with the community partner as well as dealing with demands, deriving from a comprehensive management and organization of this practice-oriented format.
Additionally, S-L lecturers are typically in charge of communicating with the community partner as well as dealing with demands, deriving from a comprehensive management and organization of this practice-oriented format.
Below, you can find questions usually asked when planning a S-L course. Please drag and drop them to their respective areas depending on whether they refer to the "Management & Organization" aspect or the "Pedagogical Aspects".
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Special Forms
Over the past few decades, Service-Learning has evolved, and new forms have emerged in response to the world's constant change, such as e-Service-Learning. In this chapter, we elaborate on such types and present our framework at the University of Tübingen.
e-Service-Learning
e-Service-Learning (e-S-L) “occurs when the instructional component, the service component, or both are conducted online” (Waldner et al., 2012).
The positive impacts that S-L has on academic learning and its ability to apply knowledge in practice can be well integrated in a virtually driven world where online teaching has become a norm. Apart from offering all the benefits that come with the traditional form, e-S-L frees from any geographical constraints, overcomes the lack of interaction, allows access to community partners and engages populations that otherwise may be unable to participate in S-L.
According to Waldner et al. (2012), there are four types of e-S-L (move your cursor on top of the Fig. 3 to find out more information about the different types).
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The possibility of transitioning from a traditionally designed S-L course to a hybrid or extreme e-S-L equivalent highly depends on the social need and the associated course result as well as on your personal didactical approach.
If you decide for this transition, you will need to:
If you decide for this transition, you will need to:
- assess the prior technological experience of your students and the community partner
- specify the tools and equipment you want to employ in advance
- contact your institutional technological support team, if possible.
We highly recommend using synchronous and asynchronous tools. These may include but are not limited to:
- Synchronous:
- teleconferencing (e.g., zoom)
- chat rooms (e.g., slido)
- virtual classrooms (e.g. miro)
- Asynchronous:
- e-learning platforms (e.g., ILIAS)
- video streaming/tutorials (e.g., youtube)
- discussion boards (e.g., discord)
Combining both sychronous and asynchronous tools has proven to be an effective way for students to learn.
Internationalization Perspectives
Internationalization in S-L can, among others, widen the range of issues to be addressed, access new networks of international colleagues or communities, enable cross-cultural dialog and deepen the understanding of the issue at hand. It can enhance the quality of education and research, prepare students for engaging in an intercultural and globalizing world as well as provide service to society and community civic engagement (Brandenburg & Laeber, 2015). It can be achieved in multiple ways e. g., by dealing with a global issue, inviting international participants (i.e., students, guest lecturers) or conducting the learning and/or the service element abroad (Brandenburg et al., 2020). We chose two established concepts to illustrate internationalization perspectives:
Internationalization is “[t]he intentional process of integrating an international, intercultural or global dimension into the purpose, functions and delivery of postsecondary education, in order to enhance the quality of education and research for all students and staff, and to make a meaningful contribution to society”. (de Wit et al., 2015).
Interdisciplinary Glocal Service-Learning deals with global issues on a local level (Braßler, 2018), i.e., the learning element strongly emphasizes the interconnectedness between the local and global scale, while the service element is typically pursued locally. The participants jointly work towards local contributions to solve global challenges on a micro-level– ideally in an interdisciplinary fashion (Braßler, 2018).
International Service-Learning encompasses not only S-L but also international education courses at home in order to enrich students’ intercultural knowledge, and a study abroad phase, during which the service will typically be conducted (Bringle & Hatcher, 2011). Applied in practice, students attend international education courses, they learn more about the receiving community/country, before or parallel to the learning element. They will then start with the latter, before being sent to the receiving community abroad in an organized fashion. Finally, they will return and – at the latest – reflect on their experiences. In the past, international Service-Learning has often been criticized as the process of sending privileged middle-class students from countries of the Global North to receiving communities in Sub-Sahara Africa or Middle and South America for short-term activities. Despite including international education classes, without an iterative and critical reflection of the personal role, the activities’ impacts on the local community and a permission to feel uneasy about oneself, the service abroad element is at risk of perpetuating notions, such as pursuing charity work (e.g., Bringle & Hatcher, 2011; O'Sullivan et al., 2019; Oberhauser & Daniels, 2017). Therefore, alongside a thoroughly critical reflection of the personal role within the project and the activities' sustainability for the receiving community, intercultural and post-colonial perspectives as well as sufficient opportunities for students to reflect on this previously acquired knowledge must be carefully considered during the planning phase. As part of the CIVIS project funded by the EU and the DAAD, our Service- Learning tradition gained an international dimension with the inclusion of international actors on all levels, promotion of intercultural work by addressing global topics, raising global awareness and promoting active citizenship and integration of minorities in the community. Civic engagement and its variety are embarked as means to achieve the goals of internationalization.
As part of the CIVIS project funded by the EU and the DAAD, our Service-Learning tradition at the University of Tübingen gained an international dimension with the inclusion of international actors on all levels, promotion of intercultural work by addressing global topics, raising global awareness and promoting active citizenship and integration of minorities in the community. Civic engagement and its variety are embarked as means to achieve the goals of internationalization.
If you are now considering Service-Learning for your own concept, please go on to our unit on planning and implementing a Service-Learning project!
This e-learning course uses the licences of CC-BY-SA (4.0).
BY: When using or otherwise citing the entire or parts of this e-learning course, you are required to give appropriate credit and provide a link to the licence. (Authors: Charoula Fotiadou and Nina Rösler).
SA: You may share (copy and redistribute) and adapt (remix, transform, and build upon) the content given in this course. You are required to indicate any changes you made.
More information can be found on the creativecommons website.
BY: When using or otherwise citing the entire or parts of this e-learning course, you are required to give appropriate credit and provide a link to the licence. (Authors: Charoula Fotiadou and Nina Rösler).
SA: You may share (copy and redistribute) and adapt (remix, transform, and build upon) the content given in this course. You are required to indicate any changes you made.
More information can be found on the creativecommons website.